UCME-OPC SCADA Alarm Notification

Alarm Notification for Schneider Electric SCADA
Published by Control See Ltd

Features

  • Connects with every SCADA or OPC server
  • Sending alarms via SMS
  • Sending alarms via WhatsApp
  • Sending alarms via Pushover
  • Sending voice alarms to any phone using VoIP(Voice Over IP)
  • Bidirectional SMS and Phone communication
  • Flexible alarm notification
  • Sending SMS messages over the internet using SMS gateways
  • Alarm import from your SCADA
  • Escalation procedure - eliminating nuisance alarms at their source
  • Compound Alarm Condition
  • OPC Scheduler
  • Event Scheduler
  • Dedicated high severity alarm queues for SMS, Telephony and WhatsApp
  • Fallback SMS channel
  • Detailed, real-time alarm analysis
  • Alarm Reminder
  • Native Text Messaging(SMS) via cellular modem - eliminating Internet security threats
  • Shifts and special days
  • SMS - Local language support
  • Server watchdog mechanism
  • Recipients management
  • Group management
  • Acknowledge alarms using your cellphone via SMS or Push
  • Alarm families
  • Runs as a Microsoft® Windows® service
  • Multiple OPC-server connectivity
  • Alarm Collaboration

Connects with every SCADA or OPC server

UCME-OPC™ connects with the Following Schneider Electric SCADA systems:
Citect SCADA™
Wonderware InTouch™
EcoStruxure™ Geo SCADA Expert (formerly known as ClearSCADA)
EcoStruxure™ Machine SCADA Expert
EcoStruxure™ Power SCADA Operation
EcoStruxure™ Power Monitor Expert
OPC Factory Server™
Connects with every SCADA or OPC server

Sending alarms via SMS

UCME-OPC can send alarms as a text message (SMS). SMS can be sent via cellular modems and/or HTTP-SMS gateways (over the Internet)
Sending alarms via SMS

Sending alarms via WhatsApp

UCME-OPC™ allows sending alarm messages to your WhatsApp app. Once the WhatsApp message is read by the recipient, UCME-OPC is notified and records this information. If UCME-OPC™ fails to send a message to WhatsApp, it may optionally send it as a text message (SMS) using a fallback protocol. For example: using a GSM cellular modem.
Sending alarms via WhatsApp

Sending alarms via Pushover

Pushover is a service to receive instant push notifications on your phone, tablet or PC.
UCME-OPC integrates with Pushover and offers the following benefits:
● Receive alarms within 1 second!
● Distinguish between different alarm priorities.
● Distinguish between alarm messages and SMS.
● Acknowledge alarms and stop escalations.
● Receive production reports.
● 7,500 messages per month – free of charge!
● Message length: 500 characters vs. 70 or 160 in SMS.
● Send an alarm to a group – all recipients receive it at the same time!
● Receive alarms in: iPhone, iPad, iPod, Android and desktops.
● Alarm snapshots – show tag value in colors (Blue or Red)
● Dynamic alarm prioritization
● Easy alarm Acknowledge and Reminder
● Red alarms (Emergency) are more important to handle!
Sending alarms via Pushover

Sending voice alarms to any phone using VoIP(Voice Over IP)

UCME-OPC™ allows sending alarm messages as voice messages using Text-to-Speech and VoIP (Voice over IP). If UCME-OPC™ fails to send a voice message using VoIP, it may optionally send it as a text message via SMS or WhatsApp.
Sending voice alarms to any phone using VoIP(Voice Over IP)

Bidirectional SMS and Phone communication

UCME-OPC™ allows two-way SMS and phone communication between users (such as technicians, field engineers or managers) and the control system. Users receive alarm notifications yet can also change set-points, acknowledge alarms, listen to real-time values, execute programs, and a range of other actions – directly from their cell phone or landline.
Bidirectional SMS and Phone communication

Flexible alarm notification

UCME-OPC™ can send voice messages using landline or VoIP, it can send emails, SMS, WhatsApp messages, and play alarms to local multimedia loudspeakers.
Flexible alarm notification

Sending SMS messages over the internet using SMS gateways

UCME-OPC™ allows sending SMS over the Internet using SMS gateways. All you need is to contact an SMS Gateway service provider that will provide you the access to its SMS gateway service.
Sending SMS messages over the internet using SMS gateways

Alarm import from your SCADA

UCME-OPC™ allows alarm import from your Citect SCADA and Wonderware Intouch using one click of a button. This makes your job easier, reducing the chance of errors in alarm definition.
Alarm import from your SCADA

Escalation procedure - eliminating nuisance alarms at their source

The effectiveness of alarm systems is often undermined by poorly configured alarms, static alarm settings that can’t adapt to dynamic plant conditions – and a host of other reasons. UCME-OPC™’s sophisticated escalation procedure is a customizable alarm delivery feature that sends alarms to alternative recipients. When a recipient acknowledges the alarm, further unnecessary repeat alarm notifications are prevented – reducing nuisance alarms and reducing costs.
Escalation procedure - eliminating nuisance alarms at their source

Compound Alarm Condition

Using UCME-OPC™’ you may define alarms which are based on a compound condition. For example: If ((Tag1 > 100) Or (Tag2 <=250)) And (Min(Tag1,Tag2,Tag3) < 10). This functionality can be used to reduce the time for the alarm definition/maintenance and also helps to avoid false and nuisance alarms.

OPC Scheduler

The easiest way to automatically change OPC tag values based on date, day-of-week and time.
OPC Scheduler

Event Scheduler

Create predefined notification scenarios based on date, day-of-week and time.
Event Scheduler

Dedicated high severity alarm queues for SMS, Telephony and WhatsApp

UCME-OPC distinguishes between low severity alarms and high severity alarms. Alarms that are defined as High Severity will be handled with higher priority than the other alarms. For example, if you have 50 alarms in the alarms queue waiting to be sent to the recipients, the high severity alarm will bypass all other alarms and will be sent immediately. This feature ensures that high severity alarms will be sent to recipients in the shortest time, prevent damage, improve uptime and service.

Fallback SMS channel

If UCME-OPC™ fails to send a text message (SMS or WhatsApp) via one channel (for example: a faulty GSM cellular modem), it will automatically switch to a fallback channel (for example: a different cellular modem). This functionality reduces the chances that a text message will not be sent and as a result, increases the system reliability.
Fallback SMS channel

Detailed, real-time alarm analysis

By providing additional plant floor parameters sent to your cell phone, UCME-OPC™ provides you with more, detailed information so you can have the complete picture at the moment of an alarm for a more accurate response. Alarms and alarm-snapshot information are stored in an MS-Access™ or MS-SQL™ database. The data may be viewed from any computer on the network using a standard browser, such as Internet Explorer, for offline analysis and reporting at a later time.
Detailed, real-time alarm analysis

Alarm Reminder

UCME-OPC™ can be programmed to send alarm reminders as long as the alarm is still active. The word “Reminder” will be added to the alarm text or voice message. The time interval between each reminder (5 seconds to 49 days) can be set by the system administrator.
Alarm Reminder

Native Text Messaging(SMS) via cellular modem - eliminating Internet security threats

Unlike other software that require continuous Internet connection to send email-to-cellular messages, UCME-OPC™ uses native text messaging via cellular modems, which means your control system is completely protected from Internet security threats.
Native Text Messaging(SMS) via cellular modem - eliminating Internet security threats

Shifts and special days

UCME-OPC™ can notify recipients according to predefined prioritized shift schedules. Users may also specify special days, such as holidays, in which the shift priorities are different from the regular week.
Shifts and special days

SMS - Local language support

UCME-OPC™ enables you to translate various texts to your local language. For example, the text “Alarm started” or “Alarm ended”, attached to the SMS message, may be translated to any language.
UCME-OPC supports the following languages:
● English
● Arabic
● Chinese (Simplified)
● Chinese (Traditional)
● German
● Hebrew
● Japanese
● Korean
● Portuguese
● Russian
● Spanish
SMS - Local language support

Server watchdog mechanism

UCME-OPC™ runs a watchdog mechanism with the OPC server software. When there is no connection with the OPC server (SCADA), UCME-OPC™ will notify the appropriate users. When the connection is reestablished, users may get an appropriate message.

Recipients management

With UCME-OPC™, administrators can define recipients. Each recipient has its own authorization and time intervals that the system can use to send alarm notifications.
Recipients management

Group management

With UCME-OPC™, administrators can define recipient groups for easier alarm maintenance.
Group management

Acknowledge alarms using your cellphone via SMS or Push

Using UCME-OPC™, you may acknowledge alarms using your cell phone. Simply copy the alarm text, paste it and send it via SMS back to UCME-OPC™. An optional confirmation SMS message may be sent back to you.
Acknowledge alarms using your cellphone via SMS or Push

Alarm families

If many alarms behave similarly, users may define alarm families to facilitate alarm definition.

Runs as a Microsoft® Windows® service

The service operates before a user has logged in and continues to operate after the user has logged off. If the service fails, recovery actions can be set up, such as restarting the service automatically or restarting the computer (for computers running Windows® Server 2008/2012, Windows 7, Windows 8.1, Windows 10 only).
Runs as a Microsoft® Windows® service

Multiple OPC-server connectivity

UCME-OPC™ communicates with multiple OPC servers and with industrial automation software (SCADA) via OPC or DDE.

Alarm Collaboration

UCME-OPC™ offers more than just alarm notification. Sharing information among team members may prevent double work and save time and money. Everything you do remotely using your cellphone, can be shared with your team members.
For example:
● Alarm Acknowledgement - when you acknowledge alarm remotely, your team members are notified. They know that you are taking care of the alarm and double work is avoided.
● Modify a setpoint value remotely - when you modify a setpoint using your cellphone, your team members are notified and can be aware to what you are doing.
Alarm Collaboration
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