ServiceVelocity™ Field Service
Field service automation and IoT predictive maintenance solution
Published by
MobileForce Software Inc
ServiceVelocity™ Field Service
Published by
MobileForce Software Inc
Free Trial
Overview
ServiceVelocity™ Field Service Automation
Improve worker productivity, service capacity, and first-time fix rate with cutting-edge automation, mobile forms, configurable job workflows, AI-driven dynamic scheduling for dispatchers, crew tracking, time and project management, parts, and labor tracking system, and location-aware mobile app for technicians with offline capabilities.
Perfectly complements, integrates, and extends your IoT and EcoStruxure™ deployment with predictive maintenance capabilities optimizing the productivity of operational personnel and SLAs.
ServiceVelocity™ Field Service Automation
Improve worker productivity, service capacity, and first-time fix rate with cutting-edge automation, mobile forms, configurable job workflows, AI-driven dynamic scheduling for dispatchers, crew tracking, time and project management, parts, and labor tracking system, and location-aware mobile app for technicians with offline capabilities.
Perfectly complements, integrates, and extends your IoT and EcoStruxure™ deployment with predictive maintenance capabilities optimizing the productivity of operational personnel and SLAs.
Perfectly complements, integrates, and extends your IoT and EcoStruxure™ deployment with predictive maintenance capabilities optimizing the productivity of operational personnel and SLAs.
Benefits
Improve First Time Fix RateField service personnel will always have the right information, parts, and tools at the right time to ensure the job gets completed on the first visit eliminating repeat visits and saving costs.
Exceed SLAsEfficient end-to-end workflow from the creation of work order to completion of the service utilizing automation where appropriate to ensure timely service delivery at the highest level of quality.
Optimize service operationsMonitor and manage crews and jobs effectively through real-time live maps, time management, and progress tracking tools to ensure smooth and adaptive service operations.
Increase service capacity through AILearn from past scheduling and routing efficiency, job completion times, and territory allocation through machine learning to predictively schedule future jobs and maximize service capacity.
Save costs through Smart Schedule and DispatchRealize reduction in fuel costs and driving times through smart real-time scheduling and routing, eliminating over-booking of appointments.
Enhance productivityIncrease daily productivity levels of technicians by automating away unnecessary administrative tasks and empowering them to always have the right information at their fingertips.
Optimize predictive maintenanceAutomatically trigger the creation and dispatch of service tasks to the right service personnel through smart rules triggered by customizable EcoStruxure™ and Azure IoT events.
Improve First Time Fix RateField service personnel will always have the right information, parts, and tools at the right time to ensure the job gets completed on the first visit eliminating repeat visits and saving costs.
Exceed SLAsEfficient end-to-end workflow from the creation of work order to completion of the service utilizing automation where appropriate to ensure timely service delivery at the highest level of quality.
Optimize service operationsMonitor and manage crews and jobs effectively through real-time live maps, time management, and progress tracking tools to ensure smooth and adaptive service operations.
Increase service capacity through AILearn from past scheduling and routing efficiency, job completion times, and territory allocation through machine learning to predictively schedule future jobs and maximize service capacity.
Save costs through Smart Schedule and DispatchRealize reduction in fuel costs and driving times through smart real-time scheduling and routing, eliminating over-booking of appointments.
Enhance productivityIncrease daily productivity levels of technicians by automating away unnecessary administrative tasks and empowering them to always have the right information at their fingertips.
Optimize predictive maintenanceAutomatically trigger the creation and dispatch of service tasks to the right service personnel through smart rules triggered by customizable EcoStruxure™ and Azure IoT events.
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