Overview

Intelligent Technology for Pump Maintenance
LexX, is a digital intelligent assistant that brings experience, knowledge and learning to the fingertips of Technicians as they go through the process of Pump Maintenance.

LexX leverages the latest in Artificial Intelligence, Deep Machine Learning and Natural Language Processing to deliver advanced troubleshooting capabilities and real-time solutions and to a technician's device - anywhere, any time.

In a typical fault isolation scenario for Pump Maintenance, a technician would use personal experience, ad-hoc investigation, manually seeking out information from many documents and assistance from other staff to isolate a problem. However, with LexX providing intelligent fault isolation flow and guidance, a technician can be more efficiently directed to the problem and solution in an instant.


‘’Great to have all the info at your fingertips, so you can create a plan of attack." (EnergyAustralia Technician)

LexX for Pump Maintenance

Benefits

Improved Pump Uptime and On-Time Performance
This is LexX's primary benefit: by guiding, instructing, and empowering the technician through rapid fault isolation, LexX improves the overall uptime and on-time performance of Pumps.
Enables the Capture and Retention of Valuable Knowledge
LexX captures knowledge not only by ingesting all of an organisation's technical pump data (including work orders, tech logs, manuals, reports - both digital and handwritten). It can also learn over time from both asset behaviour and the human user's behaviour, so that troubleshooting is continually refined
Assists with Pump Management Strategies
In improving asset management strategies, LexX can aid pump health and reliability, while also improving Pump longevity. LexX's in-built learning capabilities also support an organisation's compliance initiatives (i.e. - ISO55001 for Continuous Improvement).
Greater 'On-Tool' Time for Technicians
Things like inefficiencies in the storage of and access to relevant information on the spot are solved when utilising LexX, which contains all relevant information in a single location, which can be presented to a Technician through Natural Language Interaction